Privacy Policy

Data Protection and Privacy Policy

1. Introduction

The purpose of this policy is to explain how Double S Design collects, protects, and uses personal data. Double S Design is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

  1. What Types Of Personal Data Does Double S Design Collect?

Double S Design needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Double S Design also has access to personal data that is generated over the Network utilised by Double S Design services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Double S Design may also collect financial information about Double S Design customers and end users from third parties to enable Double S Design to assess its risks in granting credit terms and contact information about organisations Double S Design considers may be interested in Double S Design products and services.

  1. How Does Double S Design Obtain Personal Data?

Double S Design obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Double S Design website); from third party list brokers; from resellers who pass on personal data to Double S Design about end users; and directly from the Network utilised by Double S Design services.

  1. How Does Double S Design Use The Personal Data It Holds?

4.1 Providing and Improving the Double S Design Service

Most of Double S Design’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Double S Design may also use personal data to improve on the level and type of service Double S Design offers to its customers. As part of this interest in improving the service provided Double S Design may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing
Double S Design may from time to time inform its customers, end users and potential customers about Double S Design and Double S Design affiliate products and services and other information Double S Design feels may be of interest.
Customers and other recipients of information from Double S Design may indicate at the time they first place an order with Double S Design whether or not they wish to receive such information or at any later time by simply contacting Double S Design as indicated in paragraph 9 below.

  1. To Whom Does Double S Design Disclose Personal Data?

As a general rule, Double S Design does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Double S Design is under an obligation by law to disclose personal data or where Double S Design has contracted with third parties to assist in providing services to Double S Design customers such as for delivery, installation and systems support services.

  1. How Does Double S Design Protect the Personal Data it Holds?

Double S Design takes customer confidentiality and security very seriously. Double S Design has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Double S Design. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Double S Design will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

  1. Customers’ Rights

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Double S Design specific rights to access and rectify personal data held about them. These include the right to:
obtain from Double S Design, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Double S Design regarding promotions or new products and services.

  1. Contact Details

If any individual wishes to contact Double S Design regarding the personal data held about them or has any other question about Double S Design’s data privacy procedures, they should direct an email to info@Double S or send a letter to the 67 Severn Rd Ipswich IP3 0PU.

  1. Policy Updates

As part of Double S Design’s commitment to compliance with data privacy requirements, and to reflect changes in Double S Design’s operating procedures, Double S Design may update the terms of this policy from time to time and will post the revised policy on this page.


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